The helmet manufacturer Biltwell informs that individual models of the Gringo and Gringo S have failed the test of a French institute at -20 ° C / -68° F
Biltwell also reports that the helmets were in perfect condition when delivered, all values were met and the tests were withstood. Therefore, further tests are now to follow.
Until the final clarification, Biltwell asks not to ride with this helmet. This concerns only the charges with the numbers 6011, 6013, 6070.
These numbers can be found on the small slip on the closure.
So you have the right to send your helmet back to us.
Unfortunately, we do not have a replacement from Biltwell for you at this time. In principle, you can of course order another helmet and get the cost of the Biltwell helmet refunded.